General Policy

Exclusions

Please note that honeymoon room decorations, monument entry fees, camera charges, and temple donations are not included in the standard tour package unless explicitly mentioned in your finalized Sheen Travels booking voucher.

Special Requests

Any special arrangements such as private candlelight dinners, spa services, premium room upgrades, or other exclusive romantic experiences are strictly subject to availability at the respective hotels and will incur additional charges.

Tickets & Entry Permits

All external tickets—including Gulmarg Gondola rides, Shikara rides, airfare, train tickets, Rohtang Pass permits, and monument entry fees—are applicable to all guests, including children, as dictated by local union and government policies.

Mandatory Documents

For a seamless travel and check-in experience, all travelers must carry recent passport-sized photographs and a valid, original government-issued ID (such as an Aadhar Card, Passport, or Voter ID) throughout their journey with Sheen Travels.

Air Conditioning Limitation

Please be advised that the air conditioning in all vehicles will be turned off while driving in hilly areas, mountain passes, and steep inclines. This is a mandatory safety protocol to ensure optimal engine power and safe navigation on the terrain.

Weather Disruptions

Mountain weather is inherently unpredictable. Your day-wise itinerary or specific trip details may be modified, restructured, or skipped due to unforeseen climatic disruptions (such as heavy snowfall, landslides, or cloudbursts) to prioritize the safety and comfort of our travelers.

Emergency Price Adjustments

In rare and unavoidable circumstances, tour package prices or transportation costs may need to be adjusted mid-trip to accommodate emergencies. This includes situations like sudden road blockages, unexpected local union strikes, mandatory safety-driven rerouting, or emergency accommodation. Any such unforeseen extra costs must be borne directly by the client.